Looking beyond disabilities to explore possibilities.

Join a Team of Dedicated, Innovative Support Professionals

When adding to our Creative Solutions of Wisconsin team, we look for people who can see beyond disabilities. Our ideal candidates will readily explore inclusion opportunities within our society and will take initiative to assist our clients in accessing resources wherever and however necessary. Our most successful applicants want to make a real investment in their careers and are willing to work diligently toward that investment while supporting our clients in all aspects of life.

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ICON BuildingBetterSkillsTogether

Building Better Skills Together

While our most successful employees often have prior experience in the field of assisting persons with disabilities, we do offer a variety of in-house training opportunities to ensure each of our team members has the necessary skills to be very successful in their careers.

When you join the Creative Solutions of Wisconsin Team, we’ll work with you to create an individualized career path designed to meet your professional and personal goals. Once we’ve identified your ideal professional pathway, we’ll work collaboratively to find the training and development opportunities that are right for your goals. While we are a relatively small company, we work diligently and with uncompromising effort with each employee to help them achieve their career goals.

Our Registered Apprenticeship Program

Creating Meaningful, Life-Long Disability Support Careers

As an agency that provides direct support, we understand that these roles have not always been viewed as viable, professional careers. That’s why we’ve taken bold steps to advocate for the direct support workforce. We strive to provide all the necessary training, competitive compensation, and logistical support to professionalize the direct support career path and seek employees who continually advocate for a higher standard of care.

At Creative Solutions of Wisconsin, we believe in uncompromising professionalism. We train our team to be true professionals and we expect each member to behave professionally in all settings. When you join our team of disability support professionals, you will receive the respect you deserve as a person and professional.

Our Philosophy Our Approach

Career Opportunities

Our Hiring Process

All applicants must be 18 years old with a high school diploma or equivalent and must pass both a caregiver and criminal background check. Each applicant must also have a working vehicle with current and valid car insurance. All applicants will begin the interview process with an initial phone screening with our human resources department. If you are recognized as a solid candidate for an open position, we will schedule a virtual follow-up interview with our HR Director. Our team will communicate internally about each interview and create a hiring plan should you move forward following the virtual interview. 

Interested candidates can find our open positions on Milwaukee Jobs or within the Open Positions on our website.

View Open Positions

Open Positions

About Creative Solutions of Wisconsin:

Creative Solutions of Wisconsin started with seven clients in Waukesha County in October 2017. Today, we have over a hundred clients all over Southeastern Wisconsin including Dane County supported by many support brokers, future planning facilitators, direct support professionals, and administrative staff. We continue to seek out the needs of the disability community and strive to provide Creative Solutions so they can live their best lives.

Creative Solutions is seeking a Billing Specialist. This role will report to the COO and have responsibility for the day-to-day billing and reconciling.

This position is a vital part of the financial team at Creative Solutions. The role requires focused attention to detail for processing account receivables, examining accounting records and financial statements and reports, CLTS and IRIS/Medicaid Waiver as well as DVR billing. In this role, analyzing and determining solutions to problems and anticipating possible concerns to prevent errors and discrepancies is key. Polished professional communication skills are necessary for building relationships with clients and fellow team members.

This position is a part-time hourly primarily virtual position (occasional office hours for training and collaboration).

DUTIES and RESPONSIBILITIES:

  • Process CLTS, IRIS/Medicaid Waiver and DVR billing
  • Receive and sort incoming payments with attention to detail and accuracy.
  • Manage the status of accounts and balances and identify inconsistencies.
  • Update accounts receivable database with new accounts or missed payments.
  • Process private-pay invoices and collections.
  • Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses.
  • Process and follow up on payer denials, rebilling or submitting adjustments as needed.
  • Post invoices and payments in Quickbooks in a timely manner.
  • Research and resolve billing problems or issues.
  • Document payment records and issues as they occur.
  • Write thorough reports on billing activity with clear and reliable data.
  • Drives the Creative Solutions Culture in the department and throughout the company to ensure fulfillment of Creative Solutions vision and unity of purpose
  • Participate in special projects and performs additional duties as required

EDUCATION and EXPERIENCE:

  • 2-year degree in accounting or 1-3 years of comparable work experience
  • Experience with CLTS, IRIS/Medicaid Waiver billing
  • Experience with medical terminology and coding
  • Experience with Quickbooks required.
  • Proficiency in Excel, Google Sheets, and Google Workspace required.

SKILLS:

  • Ability to communicate clearly and with details in a professional manner both verbally and in writing, to establish solid working relationships
  • Proficient and solid understanding of basic bookkeeping and accounts receivables principles
  • Attention to accuracy and facts and documentation of that information
  • Ability to prioritize time and tasks and to stay on track with deadlines and goals
  • Analytical and investigative skills to identify and solve problems
  • Exceptional math skills as they relate to accounts receivable and spreadsheets and invoicing
  • Self-motivated, can follow through and follow up to complete tasks and achieve goals
  • Must be organized to file/label/sort/document information

Job Description

Come be part of the Creative Solution for another person who needs support to live the best life they can while facing challenges that range from physical to emotional, to mental agility. We need people who define how they do their work as “creative with solutions for progress”.

This role requires a foundation of empathy and understanding, patience, and a non-stop positive can-do mindset. This person will be uplifting and supportive, keeping a pulse on forward progress for everyone they serve.

Flexibility to cross-train and support in a variety of environments, such as the home, the community, the job, and other settings, is also required.
Creative Solutions supports you too! We have full and part-time positions with a flexible schedule. We have holiday paid time off (full time) or paid time-and-a-half if you serve on a holiday. In addition, we cover mileage reimbursements and offer additional training. All of this is supported by our agile and excellent management team.

Responsibilities vary from client to client. Here are some but not all the possible ways to assist our clients in progressing to live their best-fulfilled life:

  • Assist with daily living skills such as meal preparation and medication administration
  • Take clients on outings in the community such as the library, grocery shopping, movies, restaurants, and other activities they may enjoy
  • Coach individuals with disabilities by use of systematic instruction
  • Coach individuals on employability skills such as communication, problem-solving, personal grooming, teamwork, and self-advocacy
  • Educate the employer on the client’s disability and support
  • Provide peer support and guidance, and companionship
  • May keep financial records, make appointments, perform other clerical duties on behalf of the client as instructed by the team lead
  • Chart and report changes in client conditions, such as adverse reactions to medication or treatment
  • Work as part of a team to assess client needs, plan and modify care, implement interventions
  • Chart and implement programming and collect data on increasing independence for a targeted skill

Required Skills:

  • Demonstrated ability to work effectively with diverse populations
  • Demonstrated ability to problem solve in potentially complex or stressful situations
  • Polished and exemplary communication skills, to speak concisely professionally, and to be able to explain something complex in layman’s terms
  • Solid computer skills with the ability to quickly learn new software programs as well as provide documentation via electronic/computer
  • Must have own personal vehicle and be able to safely transport clients to appointments and outings (mileage is paid for client transportation)

Other Requirements:

  • Must be 18 years of age or older
  • Must have a valid Driver’s License and properly insured personal vehicle
  • Must be able to lift 25lbs and occasionally lift or move 50-100 lbs. (assisted)
  • Prior experience working with people with disabilities is preferred
  • Experience in special education, psychology, or related field is a plus

Job Description

Come be part of the Creative Solution for another person who needs support to live the best life they can while facing challenges that range from physical to emotional, to mental agility. We need people who define how they do their work as “creative with solutions for progress”.

This role requires a foundation of empathy and understanding, patience, and a non-stop positive can-do mindset. This person will be uplifting and supportive, keeping a pulse on forward progress for everyone they serve.

Flexibility to cross-train and support in a variety of environments, such as the home, the community, the job, and other settings, is also required.
Creative Solutions supports you too! We have full and part-time positions with a flexible schedule. We have holiday paid time off (full time) or paid time-and-a-half if you serve on a holiday. In addition, we cover mileage reimbursements and offer additional training. All of this is supported by our agile and excellent management team.

Responsibilities vary from client to client. Here are some but not all the possible ways to assist our clients in progressing to live their best-fulfilled life:

  • Assist with daily living skills such as meal preparation and medication administration
  • Take clients on outings in the community such as the library, grocery shopping, movies, restaurants, and other activities they may enjoy
  • Coach individuals with disabilities by use of systematic instruction
  • Coach individuals on employability skills such as communication, problem-solving, personal grooming, teamwork, and self-advocacy
  • Educate the employer on the client’s disability and support
  • Provide peer support and guidance, and companionship
  • May keep financial records, make appointments, perform other clerical duties on behalf of the client as instructed by the team lead
  • Chart and report changes in client conditions, such as adverse reactions to medication or treatment
  • Work as part of a team to assess client needs, plan and modify care, implement interventions
  • Chart and implement programming and collect data on increasing independence for a targeted skill

Required Skills:

  • Demonstrated ability to work effectively with diverse populations
  • Demonstrated ability to problem solve in potentially complex or stressful situations
  • Polished and exemplary communication skills, to speak concisely professionally, and to be able to explain something complex in layman’s terms
  • Solid computer skills with the ability to quickly learn new software programs as well as provide documentation via electronic/computer
  • Must have own personal vehicle and be able to safely transport clients to appointments and outings (mileage is paid for client transportation)

Other Requirements:

  • Must be 18 years of age or older
  • Must have a valid Driver’s License and properly insured personal vehicle
  • Must be able to lift 25lbs and occasionally lift or move 50-100 lbs. (assisted)
  • Prior experience working with people with disabilities is preferred
  • Experience in special education, psychology, or related field is a plus

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